Mbi77 Privacy Policy — User Information Protection
This document explains how mbi77 collects, uses, stores and protects your personal information as a user of our platform in Malaysia.
Effective Date: January 2026
1. Information We Collect
When you register and use the mbi77 platform, we collect several types of information to ensure our services run smoothly and securely. The categories of information we collect are as follows:
Account Information
Includes full name, email address, phone number, date of birth, and identity verification details submitted during registration or the KYC process. This information is required to confirm you meet the minimum age requirement and to verify your identity for security purposes.
Payment Information
We maintain records of all deposit and withdrawal transactions carried out via Malaysian local payment methods such as FPX and digital wallets. All transactions are recorded in Malaysian Ringgit (MYR). mbi77 does not directly store your full card details or bank account information — payment processing is handled by verified payment providers.
Device & Browser Information
We collect technical information such as device type, operating system, browser type, IP address and login session data. This information is used to detect suspicious activity, prevent unauthorised access and ensure the platform performs optimally across various devices including Android and iOS smartphones.
Usage Data & Preferences
We record the pages you visit, games you play, session duration, login frequency and display preferences. This data helps us understand how users interact with the platform and allows us to improve the user experience over time.
2. How We Use Your Information
Mbi77 only uses collected information for legitimate purposes directly related to platform operations. The primary purposes are:
- Account management: Processing registrations, verifying identities, managing logins and completing financial transactions.
- Platform security: Detecting and preventing fraud, account misuse, money laundering and other security threats.
- Customer support: Responding to enquiries, resolving complaints, and providing technical assistance to users.
- Legal compliance: Meeting reporting and record-keeping obligations as required under applicable Malaysian law.
- Platform improvements: Analysing usage patterns to improve the functionality, design, and performance of the mbi77 platform.
We do not use your information for third-party marketing purposes without your explicit consent.
3. Cookies & Tracking
The mbi77 platform uses cookies and similar tracking technologies to enhance your experience. The cookies we use fall into three main categories:
- Essential cookies: Required for core platform functions such as maintaining your login session and form security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: Collecting anonymised data on how users interact with the platform to help us identify areas for improvement.
- Preference cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them every time you visit the platform.
You can configure your browser to reject cookies, though this may affect your ability to use certain features of the mbi77 platform fully.
4. Data Storage & Security
Mbi77 implements comprehensive technical and administrative security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
Account and transaction data is stored on servers protected with industry-standard encryption. Access to user data is restricted to staff who require it to perform their duties, and all staff are bound by strict confidentiality agreements.
Data retention periods are determined by operational requirements and legal obligations. As a general rule, active account records are kept for the duration the account remains active, plus any additional period required by law. Data from closed accounts will be deleted or anonymised once the mandatory retention period expires.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed 100% secure. In the event of any material data security incident, affected users will be notified in accordance with applicable legal requirements.
5. Sharing Information with Third Parties
Mbi77 does not sell, rent or trade users' personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
- Service providers: We share necessary information with payment providers, identity verification services and technical infrastructure providers that support platform operations. All such providers are bound by data protection agreements.
- Legal obligations: We will disclose information where required by law, court order or a legitimate request from Malaysian government authorities.
- Fraud prevention: We may share information with fraud detection service providers to protect the security of all platform users.
In all instances of data sharing, we ensure that recipients of your information adhere to data protection standards equivalent to those in mbi77's privacy policy.
6. User Rights, Policy Changes & How to Contact Us
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and personal data, subject to any applicable legal record-keeping obligations.
You may object to the processing of your information for purposes beyond the platform's core operational needs.
Changes to This Policy
Mbi77 reserves the right to update this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements or the technologies we use. Any material changes will be communicated to registered users via an on-platform notice or email. The latest effective date will always be displayed at the top of this document. Continued use of the platform after any changes take effect constitutes acceptance of the updated privacy policy.
Contact Us About Privacy
If you have any questions, concerns or wish to exercise your data privacy rights, please contact the mbi77 support team by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. For general questions about the platform, you may also refer to the FAQ us.
Your Privacy Is Our Priority
Register your mbi77 account with confidence — your information is protected under this transparent and comprehensive privacy policy.